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Return Policy

Return Policy

Refund Policy/Shipping Information:

How To Return An Item
All our products come with a 30-day satisfaction guarantee.

Here are the steps to return a product:

1. Email pureonecbd@gmail.com to ask for a refund and we will assign you a tracking number.
2. Mail your returned item to:
PureOne
Returns Department
Tracking #
7957 N. University Drive
Suite 144
Parkland FL 33067

Payment Policy

Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order
All payments are in US currency only.

Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order
PureOne
7957 N. University Drive
Suite 144
Parkland FL 33067

 

Shipping Policy

Turnaround
All orders are shipped within 48 hours Monday – Friday 9am – 6pm.

Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
DHL

At this time, we can only ship addresses in United State only.

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Free Shipping

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.